COVID-19 Resource Center

In response to the spread of the novel coronavirus (COVID-19), MASFAA has put together a page of resources for any financial aid administrator; no MASFAA membership required. Below you will find links to resources from Federal Student Aid, National Association of Student Financial Aid Administrators (NASFAA), National College Attainment Network (NCAN), a link to the MASFAA Matters Webinar: How to Make Telecommuting Work, and a forum where you can pose COVID-19 questions to your colleagues from the Midwest. Everything posted here does not require any type of membership to access (please note, non-MASFAA members are unable to create a topic in the forum below; however, they are able to comment on posts). If you come across something you think would be useful to your colleagues, please send it to so it can be added here.

Page last updated October 7, 2020.

  • COVID-19 and Federal Student Aid: As It Stands Webinar recorded June 12 can be viewed on demand here.
  • COVID-19 and Federal Student Aid: Current Status Webinar recorded May 20 can be viewed on demand here.
  • COVID-19 and Federal Student Aid: Ongoing Coverage Webinar recorded May 1 can be viewed on demand here.
  • COVID-19 and Federal Student Aid: The Latest Information Webinar recorded April 17 can be viewed on demand here
  • COVID-19 and Federal Student Aid: What We Know Webinar Follow-Up recorded April 2 can be viewed on demand here.
  • COVID-19 and Federal Student Aid: What We Know Webinar recorded March 17 can be viewed on demand here.
  • Transcript of the Q&A portion from the COVID-19 and Federal Student Aid: What We Know Webinar. You can view the full 19-page document here.
  • NASFAA's Coronavirus (COVID-19) Web Center includes additional articles as well as questions and answers from their Ask Regs tool related to COVID-19. That can be found here

  • NCAN's Roundup of COVID-19 Resources webpage provides links and tools from communication templates to information on companies providing free services (such as internet) to how to support homeless and foster youth through this difficult time. 

How to Make Telecommuting Work WebinarHerzing University has implemented a telecommuting program within the Financial Aid office which has increased departmental flexibility. By researching and implementing strategies for success, Herzing University has identified some key considerations when looking at telecommuting options for staff. In this webinar, we will discuss benefits and considerations impacting staff, students, and University-wide stakeholders, student engagement strategies and technology use, as well as the Herzing University model and steps you may need to take to implement quickly due to our current environment. You can view this recording here.



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