Join us for an engaging webinar focused on transforming customer service in the financial aid office. Learn how to improve interactions with students and parents and discover best practices for fostering strong relationships with other campus departments. We’ll discuss who should provide the first line of service—students or staff—and share strategies for creating a supportive, collaborative work environment. Enhance your service delivery and teamwork to ensure a positive, efficient experience for all!

Click here for more information and to access the event!