Financial aid offices across the country are experiencing a staffing crisis. Not only has it become more challenging to identify, hire and retain staff, higher education employees are resigning and retiring from their roles at a rapid rate. Add to this the financial challenges that colleges and universities are currently experiencing, and we are left with a perfect storm of uncertainty that makes succession planning critical. What happens if a staff member departs, or in the event of a reorganization? Who in the office today will become tomorrow’s leadership team? Come learn more about strategies to develop a resilient and flexible team that is ready for any staffing developments that may come.

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